Refund policy
Return Policy
Last Updated: [21/9/2023]
1. Returns and Exchanges
At Anime Stickery Online, we want you to be completely satisfied with your purchase. If you're not happy for any reason, we're here to help.
2. Return Eligibility
To be eligible for a return or exchange, please ensure the following conditions are met:
- The item(s) must be unused and in the same condition as when received.
- The item(s) must be returned within [Number of Days, e.g., 30 days] from the date of purchase.
- The item(s) must be in their original packaging, including all tags and labels.
3. Non-Returnable Items
Some items are not eligible for return or exchange, including:
- Personalized or customized items.
4. Return Process
To initiate a return or exchange, please follow these steps:
- Contact our customer support at [Your Contact Email] within [Number of Days] of receiving your order to request a Return Authorization (RA) number.
- Our team will provide you with an RA number and instructions on how to return the item(s).
- Package the item(s) securely, include the RA number on the outside of the package, and ship it to the address provided.
- Once we receive your return, our team will inspect the item(s) and process your refund or exchange as quickly as possible.
5. Refunds
- Refunds will be issued to the original payment method used for the purchase.
- Please allow [Number of Days, e.g., 7-10 days] for the refund to be processed and reflected in your account.
6. Shipping Costs
- Shipping costs for returns are the responsibility of the customer.
- Original shipping costs are non-refundable.
7. Contact Us
If you have any questions or concerns about our return policy, please contact us at admin@animestickery.com
Anime Stickery Online reserves the right to update or modify this return policy at any time without prior notice.